Aptus Technologies Pte. Ltd is the group policyholder and these policies are underwritten and issued by Etiqa Insurance.

You must first notify your claim to Jod within 24 hours from the date of the accident

You’ll need to fill out a claim form and attach the following documents and email to help@jod.com.sg:

• Medical certificate or hospital discharge summary

• Medical report (if applicable)

• Any statement obtained from the police or other authorities (if applicable)

All accidents should be reported to the Etiqa by submitting the claim report within the stipulated agreement period, no later than 7 days after the accident occurred. Further documents or information may be required by Etiqa depending on the circumstances of your claim.

Please insert Aptus Technologies Pte. Ltd. as the policyholder and P0001123 as the policy number.

You can submit your liability claim to Jod’s helpdesk at help@jod.com.sg

For accident claims, payout may take up to 21 working days upon full submission of supporting documents and approval.

For liability claims, it will be on a case by case basis.

Etiqa is owned by Maybank Ageas Holdings Berhad, a joint venture company that combines local market knowledge with international insurance expertise. The company is 69% owned by Maybank, one of Asia’s leading banking groups with more than 22 million customers worldwide in 20 countries; and 31% by Ageas, an international insurance group with 33 million customers across 16 countries and a heritage that spans over 190 years, with a focus to provide world class insurance solutions to consumers in Europe and Asia through market leading joint ventures. Etiqa is a licensed life and general Insurance company registered in the Republic of Singapore and regulated by the Monetary Authority of Singapore (MAS).